Data protection

We process your personal data which falls under the following categories of data:

• name
• name of accompanying persons
• date of birth
• age of accompanying persons and children,
• company,
• company registration number,
• contact person, 
• business address and other addresses of the client, 
• contact details (telephone number, e-mail address) 
• bank details, credit card details, 
• order data, booking data
• UID number,
• enquiries, customer service requests
   

You have voluntarily provided us with data about yourself and we process this data based on your consent for the following purposes:

• customer care as well as 
• booking processing
• for our own advertising purposes, for example to send you offers, advertising brochures and newsletters (in paper and electronic form), as well as for the purpose of referring to the existing or previous business relationship with the customer (reference).
   

You may revoke this consent at any time. A revocation has the consequence that we will no longer process your data for the above-mentioned purposes from this point on. For a revocation, please contact: info∂hotel-schneeberger.at.

The data you provide is also required to fulfil the contract or to carry out pre-contractual measures. Without this data, we cannot conclude the contract with you.

For this data processing, we use order processors.

We pass on your data to the following recipients or categories of recipients:

• For hotel bookings, to the hotel booking system Seekda Hospitality Solutions GmbH.

Your data will also be processed, at least in part, outside the EU or the EEA, namely to Google https://policies.google.com/privacy?hl=de in the USA if you consent to the tracking cookies. The adequate level of protection results from an adequacy decision of the European Commission according to Art 45 DSGVO.
 

You can reach us at the following contact details:

Hotel Schneeberger GmbH
Wildschönauer Straße 132
A-6314 Wildschönau
+43 (0) 5339 8225
info@hotel-schneeberger.at
   
You can reach our data protection officer at:

Schneeberger Christian
Wildschönauer Straße 132
A-6314 Wildschönau
+43 (0) 5339 8225
info@hotel-schneeberger.at
 

Legal Remedies

In principle, you have the rights to information, correction, deletion, restriction, data transferability and objection. To do so, please contact us. If you believe that the processing of your data violates data protection law or your data protection rights have been violated in any other way, you can complain to the supervisory authority. In Austria, the data protection authority is responsible.

Cookies